Getting Your Money Back From a Hotel

A friend of mine works at a hotel in the engineering department. He is a very caring person and takes his job seriously. One of his areas of expertise is in pool maintenance. He is certified in pool maintenance and construction as well as many other certifications. That being said, over a beer, he had told me about a complaint that was presented to him by the general manager. The story is this…

He starts his morning off by opening the pool area which consists of uncovering the indoor pool in what is called the courtyard. There is a 4 foot deep pool and 2 hot tubs there. The chemical levels are checked, (chlorine, P.H., alkalinity, & calcium), on the pool and hot tubs. The deck area is swept and the furniture area is arranged and clean. Now this is where the problem is.

The furniture is typical outdoor table and chairs, white, pvc type. How he cleaned them is by immersing a pool towel in the hot tub water and using it to clean it and then dry with a second pool towel. This was witnessed by a guest of the hotel. She never said anything when she checked out of the hotel but when she got home in front of her computer, she decides to open her mouth and bitch about this.

Her complaint was, that her child got so sick during the stay and that this method of cleaning these tables was disgusting and unsanitary and was responsible for making her kid sick and she is never coming back again and that she has pictures of him doing this.

Okay well lets look at this method of cleaning the tables. Granted this doesn’t seem to be a good way but the fact of the matter is that the hot tub is sitting at around 760 ppm of chlorine at 105 degrees Fahrenheit. This is a good sanitizer. Enough to kill germs and bacteria. That’s the purpose of the chlorine in the tub. The so called contaminates are filtered out but in reality there is nothing from that hot tub that can hurt you. So he wiped the table down with a sanitizer. So the reality is, is that the table was cleaned and dried. There was nothing on it that can make anyone sick.

So what made her kid sick? Well did she ever stop and think that there are hundreds of people in a hotel at any given time and that a flu virus can spread in no time throughout a warm environment like their courtyard. Also they are staying in a from that may actually have germs from the previous guests. The fact is, that these rooms are not spotless and germ free when you occupy the room. No hotel room is. Someone could have ejaculated on the comforter and you would not know it. The maids only have a few minutes to get the room ready for the next guest. All these hotels are the same.

So what was this persons agenda? Well perhaps she wanted to get a discount on her room and I know full well that she has been credited some of her funds. However did she ever take into consideration that her bitching may get someone fired? Would she like it if her work did that to her when she really wasn’t doing anything wrong? She doesn’t care. Her arrogance and selfishness is proven by her cowardly act of sitting behind a keyboard and not giving this fellow an opportunity to prove his case. He would have been happy to have the health department do a swab after cleaning in this method and further he would have paid there whole hotel bill if anything grew in the peetrie dish.

You see his intention was good and reality states that there was nothing he did to make anyone sick. So I hope that this cowardly bitch sees this post and understands that she is nothing more than an ignorant selfish bitch that needs to get a brain and a life. Oh and her husband needs to grow some balls. Enjoy your 50 bucks you coward.

And that’s me…..

Bitching About Everything